Who we are
Our website address is: https://sleepadvice.ca
What personal data we collect and why we collect it
Personal data we collect from users and site visitors, such as name, email address, personal account preferences; transactional data, such as purchase information; sensitive personal data, such as data concerning health; and technical data, such as information about cookies.
Personal data is not just created by a user’s interactions with this site. Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and third party embeds.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
By default we does not collect any analytics data. However, our web hosting accounts collect some anonymous analytics data.
We carrie out web analytics using services from the third-party service providers Google Inc. (Google Analytics), Bing (Microsoft) and Yandex LLC. (Yandex Webmaster). These service providers are based in the United States of America (USA), which means that the personal information collected is transmitted outside of Canada and may be subject to USA laws, including the USA Patriot Act. In addition, Google operate servers in other countries on which the web analytics data may be processed. Consequently, the data may be subject to the governing legislation of the country where it is processed.
For more information about the privacy policies of these service providers, please visit their individual websites.
Who we share your data with
We share site data with cloud-based services: 1 & 1, CloudFlare, payment processors: Square, and third party service providers.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Industry regulatory disclosure requirements
We will collect and use any personal information necessary to provide this service and to disclose all relevant information to health professionals that users and site visitors designate who require such information to provide health information.