Privacy Policy

We’re updating our Privacy Policy on July 21, 2020.

Privacy Policy – Who we are

Our website address is:

Privacy Policy – What personal data we collect and why we collect it

Personal data we collect from users and site visitors (i.e. email address, personal account preferences); transactional data (i.e. purchase information); sensitive personal data (i.e data concerning health); and technical data (i.e. information about cookies) will help identify the user and filter spam.

Privacy Policy - SleepAdvice clinic & more

Some personal data creates by a user’s interactions with this site. And it also generates from technical processes such as contact forms, comments, cookies, analytics, and third party embeds.


When visitors leave comments on the site. Also, we collect the data shown in the comments form. The visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provide to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. This will help prevent visitors from downloading and extracting any location data from images on the website.

Contact forms

We keep contact form submissions for a certain period for customer service purposes. But we do not use the information submitted through them for marketing purposes.


If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and discard when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. When you log out of your account, the login cookies will remove.

If you edit or publish an article, an additional cookie will save in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content. This includes tracing your interaction with the embedded content if you have an account and log in to that website.


By default we does not collect any analytics data. However, our web hosting accounts collect some anonymous analytics data.

We carry out web analytics using services from the third-party service providers such as Google Inc. (Google Analytics), Microsoft Corporation (Bing Webmaster Tools) and Yandex LLC. (Yandex Webmaster). These service providers are based in the United States of America (USA) and Europe. This means that the personal information collected, transmitted outside of Canada and may be subject to USA laws and European laws, including the USA Patriot Act. In addition, Google operates servers in other countries on which the web analytics data may be process. Consequently, the data may be subject to the governing legislation of the country where it processes.

For more information about the privacy policies of these service providers, please visit their individual websites.

Privacy Policy – Who we share your data with

We share site data with cloud-based services: 1&1 IONOS Inc., CloudFlare Inc., payment processors: Square Inc., PayPal Holdings Inc.Amazon Inc., eBay Inc. and third party service providers.

How long we retain your data

If you leave a comment, the comment and its metadata retain indefinitely. This will allow us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we oblige to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be check through an automated spam detection service.

Industry regulatory disclosure requirements of Privacy Policy

We will collect and use any personal information necessary to provide this service and to disclose all relevant information to health professionals that users and site visitors request.

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